Call centres: Are you talking to AI?

B1Technology

Transcript

Click any line to jump there

More Listening Practice

Favorite Snacks
B1Daily Life

Favorite Snacks

Do you like garlic?
B1Food & Health

Garlic

How important is play?
B1Education & Psychology

Importance of Play

What makes a good citizen?
B1Society & Culture

Good Citizen

Have you ever seen a whale?
B1Nature & Environment

Seeing a Whale

Did a civilisation exist on Earth before humans
B1History & Science

Civilisation before humans

Browse All

View all listening lessons

About this lesson

Find out how AI is changing call centres and what it means for the people who work there in this 6 Minute English episode.

Want to track your progress?

Sign up to save vocabulary, take quizzes, and track your learning journey.